Payment Methods

PAYMENTS & INVOICING

Clear payment options for online and institutional orders.

Robeorra supports both online payments and manual bank transfer for approved orders. The available method depends on the order type, invoice and payment setup active at the time of purchase.

PAYMENT METHODS

Choose the method that matches the order.

Small online purchases and institutional bulk orders do not always need the same payment workflow.

PayPal

PayPal is currently available where presented as an active payment option for the order or payment request.

  • ✓Online payment route
  • ✓Use only the official checkout or payment instructions provided by Robeorra
  • ✓Payment must be successfully confirmed before the order is treated as paid

Bank Transfer / Wire / TT

Manual offline payment is available for approved orders, especially institutional, bulk and commercial transactions.

  • ✓Proforma Invoice can be issued before payment
  • ✓Official bank details are supplied with the approved payment instructions
  • ✓Use your invoice or order reference with the transfer

Credit Card

Credit card payment is available where shown at checkout. The accepted card types are displayed in the checkout payment section.

  • ✓Enter card details only in the secure checkout payment fields
  • ✓Customers will not be asked to send card details by email or form
  • ✓Available payment options are shown before you place your order

OFFLINE BANK TRANSFER

How bank transfer works.

Bank transfer is particularly useful for institutional, bulk and export orders where a formal invoice and payment reference are important.

01
Request or receive the Proforma Invoice

Confirm products, quantities, currency, commercial terms and the total payable amount.

02
Review the official bank instructions

Use the beneficiary details and payment instructions supplied for the approved order.

03
Send the transfer with a clear reference

Include the invoice, quotation or order reference so the payment can be matched correctly.

04
Send payment confirmation

Email the transfer confirmation or remittance reference to sales@robeorra.com.

05
Wait for cleared-payment confirmation

The order is treated as paid once the funds have been received and matched to the order, subject to the agreed commercial terms.

PAYMENT SECURITY

Protect the payment before you protect the order.

Never email card details

Do not send card number, CVV, PIN, passwords or banking credentials through email or contact forms.

Match the invoice

Check beneficiary name, amount, currency and reference against the official payment instructions.

Verify unusual changes

If bank instructions unexpectedly change, verify them using sales@robeorra.com or the official Contact page before paying.

Production follows payment terms

Production or dispatch begins according to the payment milestones confirmed for the specific order.

INSTITUTIONAL & INTERNATIONAL PAYMENTS

Commercial orders may use agreed payment milestones.

Bulk / institutional orders

A proforma invoice may be issued with the agreed order specification, currency, payment schedule and beneficiary details. Any advance/balance structure is governed by the quotation or invoice for that specific order.

Bank fees & currency conversion

Sending-bank, intermediary-bank, receiving-bank or currency-conversion fees can affect the amount received. Follow the payment instructions on your invoice and ensure the required invoice amount is settled according to the agreed terms.

Payment confirmation

A transfer receipt or payment screenshot is useful for reference, but it does not replace cleared-funds confirmation where bank settlement is still pending.

Refunds

Any approved refund is handled according to the applicable Robeorra Returns, Refunds & Exchanges policy and the payment method or commercial terms used for the order.

NEED AN INVOICE OR BANK-TRANSFER DETAILS?

Send the order details and request the correct payment route.

For bulk or institutional orders, include your organization name, country, products, quantities and quotation/order reference if one already exists.