Terms & Conditions
Last Updated: May 2026
1. Company Information
Business Name: Robeorra
Headquarters: Delhi, India
Email: Sales@robeorra.com
Phone: +91-7838995599
Website: robeorra.com
2. Orders & Production
All orders confirmed after Proforma Invoice acceptance and payment.
Custom and bulk orders non-cancellable once production has started.
Cancellation within 24 hours only.
3. Pricing & Payment
All prices in USD.
Payment required before production.
Accepted: Bank Transfer, PayPal, Card via Stripe, Escrow/LC.
Production starts after payment confirmed.
4. Customization
Buyers responsible for accurate specs.
Minor color variations may occur due to fabric batch differences.
Approved samples are production standard.
5. Shipping & Delivery
Timelines are estimates only.
Import duties buyer's responsibility unless DDP agreed.
No shipping to PO Boxes.
Risk passes to buyer on handover to carrier.
6. Returns & Exchanges
Returns for manufacturing defects only.
Report within 48 hours with photos.
Custom orders non-returnable.
Items must be unused and in original packaging.
7. Samples
Free for verified institutions.
Shipping may be charged internationally.
3-7 days preparation time.
No PO Box deliveries.
8. Intellectual Property
All content on robeorra.com is property of Robeorra.
No copying without written permission.
9. Limitation of Liability
Liability limited to order value.
Not liable for indirect damages or customs delays.
10. Privacy
Data not sold to third parties.
Full policy at robeorra.com/pages/privacy-and-policy
11. Governing Law
Governed by laws of India.
Disputes subject to Delhi courts.
12. Contact
Email: Sales@robeorra.com
Phone: +91-7838995599
WhatsApp: +91-7838995599